At Adanah Studio, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website adanahstudio.com.
1. Information We Collect
A. Information Collected Automatically (Device Information)
When you access our Site, certain information is automatically collected about your device and browsing activity. This may include:
- Web browser type and version
- IP address
- Time zone
- Device identifiers
- Cookies installed on your device
- Pages or products viewed
- Referring websites or search terms
- Interaction data (clicks, browsing behavior, time spent)
We collect Device Information using:
- Cookies – Small data files stored on your device, often containing a unique anonymous identifier. You can control or disable cookies through your browser settings.
- Log Files – Records of activity on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Pixels & Tags – Electronic tracking tools that help us analyze user behavior and improve performance.
B. Information You Provide (Order Information)
When you place or attempt to place an order, we collect certain personal details including:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
Please note: Adanah Studio does not store your credit card or sensitive payment details on our servers. Payments are processed securely through authorized third-party payment gateways.
We refer to this as “Order Information.”
In this Policy, “Personal Information” includes both Device Information and Order Information.
You are responsible for ensuring that the information you provide to us is accurate and authentic.
2. How We Use Your Personal Information
Order Information is used to:
- Process and fulfill your purchases
- Arrange shipping and delivery
- Provide invoices and order confirmations
- Communicate regarding your orders
- Prevent fraudulent or suspicious transactions
- Send promotional updates (only in accordance with your preferences)
Device Information is used to:
- Detect and prevent fraud (including IP verification)
- Improve website functionality and user experience
- Analyze customer browsing behavior
- Measure the effectiveness of marketing campaigns
3. Sharing of Personal Information
We may share your Personal Information with trusted third parties to operate and improve our business, including:
- Website hosting and e-commerce platform providers
- Payment gateway partners
- Shipping and logistics providers
- Analytics and marketing service providers
These third parties are contractually obligated to handle your data securely and only for authorized purposes.
We may also disclose information if required:
- To comply with applicable laws or legal processes
- To respond to lawful requests from authorities
- To protect our rights, property, or safety
4. Behavioural Advertising
We may use your information to provide you with personalized advertisements or marketing communications that we believe may be relevant to you.
You may opt out of targeted advertising through your browser settings or via advertising platform preferences.
5. Do Not Track
Please note that our Site currently follows standard data collection practices and does not respond differently to “Do Not Track” signals from browsers.
6. Your Rights
A. General Rights
You may choose not to provide certain personal information or withdraw your consent at any time by contacting us in writing. However, please note that doing so may limit our ability to provide goods or services.
You may request to:
- Access your personal data
- Correct inaccurate information
- Update your details
- Request deletion of your data
- Withdraw previously given consent
We will respond to verified requests within a reasonable timeframe (typically within 60 days).
B. Rights for European Residents
If you are a resident of the European Economic Area (EEA), you are entitled to:
You may request to:
- Access the personal data we hold about you
- Request correction, updating, or deletion
- Object to or restrict certain processing
Your information may be transferred outside your country of residence where required for operational purposes.
7. Data Retention
We retain your Order Information for record-keeping, legal, and operational purposes unless and until you request deletion.
8. Updates to This Policy
Adanah Studio reserves the right to modify this Privacy Policy at any time to reflect changes in business practices, legal requirements, or operational updates. Revised policies will be posted on this page.
9. Communication Consent
By using our Site or accepting our Terms of Service, you agree to receive communications from Adanah Studio through channels including:
- SMS or RCS messages
- Phone calls
- In-app notifications
- Promotional newsletters
These communications may relate to transactions, service updates, marketing campaigns, or promotional offers from Adanah Studio and, where applicable, selected partners.
You may opt out of marketing communications at any time.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us at:
- Email: support@adanahstudio.com
- Grievance/Legal Queries: legal@adanahstudio.com
